Hens & Brides Favours
Return & Exchange
Privacy
Please take a moment to read through our terms & conditions, if you have any questions or need clarification please don't hesitate to get in touch.
We respect your privacy, and any personal details you provide including your name, address and payment information are stored securely.
Shipping Policy
Terms & Conditions
​​We ship nationwide , to the UK only. All orders are sent via Royal Mail, on their Tracked Service.
The cost of shipping is calculated based on the size and weight of your order, and a range from £4.25- £12.85.
If your not home the courier will leave a card with instructions on how to collect or rearrange delivey.
It is your responsibility to ensure your delivery address is correct and complete. If a parcel is returned to us due to an incorrect or incomplete address, return delivery will be the customers responsinility.
Product Description
We aim to ensure that all images, description and details are up to date and reflect the products we offer. While every effort is made to ensure accuracy, product colours and finishes may vary slightly due to screen settings or lighting.
Returns Policy
We want you to be happy with your purchase. We only accept returns or offer refunds if an item is faulty, damaged or not as described.​
If you recieve a faulty item, please contact us with 14 days of delivery with your order number and photos of the fault.
we will review your claim and arrange a replacement or refund where appropiate.
Please note that we do not accept returns for change of mind, incorrect sizing or personal preference.
If you have any questions about your order, please dont hesitate to get in touch.
Payment
All prices are listed in GBP and payments must be paid in this currency.
We only accept bank transfer payments